Absolutely horrible customer service and a warning for everyone wanting to bring their vehicles to this business. Had a truck go in for new tires that were bought from here and the guy came back after installing the new tires saying that his guys in the back had broken my center hub caps and that it was my fault and they were not going to replace them even though their employees had broken them.
Mr. Scott, let me first apologize for any inconvenience or misunderstanding. I do not see where you have been to our shop but rest assured if you will reach out to myself or my brother and business partner (John) we will try and resolve this issue immediately. We have been servicing the Chelsea community for over 13 years and take great pride in our customer service. At Chelsea Tire we understand the importance of customer service that is why this matter is so important to us. Our motto is to provide the highest quality customer service to everyone just like it's our mother and we adore our mother and our customers... -Mike Craft
- Chelsea Tire Pros